5 | Texas Business Awards 2022 May22204 Best Community Bank 2022 Although not a formally Texas based company, Amerant Bank has been acting in Houston for over 20 years to become one of the foremost community banks in the region. With customer-first services and staff – all of whom are emboldened by well developed processes and the foremost in the latest technological developments – it has been able to situate itself in strategic areas where growth is constantly occurring, helping these trends to continue apace and growing as a business in turn. merant Bank, the largest community bank in the North American region, has made its headquarters in Florida, and its presence known worldwide. As the main subsidiary of Amerant Bancorp Incorporated, its presence in Southern Florida and Tampa Bay – as well as Houston over in Texas – has allowed it to continue its growth in the service of its market segment for over 40 years, both domestically and abroad. Following the driving principle that the whole is greater than the sum of its parts, it brings together Amerant Investments and Amerant Mortgage under the roof of Amerant Bank, rooting itself deep in the communities it serves and supporting numerous non-profit, charitable, and arts organisations in the process. This has allowed it to become a pivotal part of the social infrastructure in its home state and further afield. Nominally, its efforts go towards creating the most seamless, convenient, and personalised banking experience possible for its clients. Since the start of 2021, Amerant Bank has also pushed for further innovation in the technological elements of its business so that it may serve its clients with increased convenience and prowess; this has resulted in partnerships with a variety of outstanding FinTech organisations such as Marstone and Numerated, enhancing the user intuitive nature of its work. With such an in-depth dedication to client satisfaction, it is easy to see how its digital offerings and personal relationship development has thrust it to the head of the pack. Critically, it maintains its status as a community bank by keeping up with the community. After all, with the world and the people in it constantly growing and evolving, it knows it must be the same in order to keep up, and has executive employees on a variety of community organisational boards, with the entire team in the macro scale forging the client-first ethos upon which Amerant Bank has been built. With a diverse, dedicated, and friendly team, the ‘I Belong’ initiative ensures that the people behind the business are happy so that they can make the customers happy. Its ambassadors of all ages, nationalities, genders, races, and tenure take on pivotal roles within various teams and company structures, and its Houston branch is proud to serve as a critical cornerstone of the Houston banking community, forging a mutually beneficial relationship between the citizens and the bank. As it continues making its way across the US proper as well as in Houston, one of the country’s most diverse and dynamic cities, Amerant Bank looks forward to further growth and development through the development of its relationships with clients and peers alike. Company: Amerant Bank Contact: Victoria Verdeja Website: amerantbank.com A
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