Technology Elite Awards 2018

US BUSINESS NEWS / 2018 Technology Elite Awards 9 g Altaro Company: Altaro Contact: [email protected] Website: www.altaro.com • Outstanding technical support – As a B2B backup provider, Altaro knows that reliable, prompt support is critical to business users. The company has therefore built a team of experts who pride themselves on the company’s Lightning Fast Call Response Guarantee and reply to calls in under 30 seconds. It has no gatekeeper’s fieldling or filtering calls – customers immediately connect with a knowledgeable individual who can immediately jump on the case and provide assistance. • Exceptional education resources – Altaro provides Hyper-V, VMware, backup and MSP users with a multitude of free reputable articles, eBooks and webinars, often involving industry professionals to provide tips and advice. • An empowered Channel – the company works with and through a worldwide network of 7,000+ partners and 1,000+ MSPs, with the goal of helping their customers succeed. This ethic permeates everything the company does so that customers can be up and running in a matter of minutes, with a straightforward intuitive interface and sure-fire access to superior technical support so that their minds are at rest. This is coupled with another differentiator, where Altaro’s high-quality solutions are provided at highly attractive pricing. Last but not least, at the heart of the company’s success is its 95-strong global team. The atmosphere is welcoming and cooperative, as well as fast- paced and dynamic. Various team activities such as BBQs, themed events, competitions and more punctate the team’s busy schedule, culminating in an annual all-hands meeting. Fundamentally, Altaro’s use of advanced technologies expose its employees to new ideas and learning opportunities on the job. This stimulates personal development, along with the fact that they form part of a global team of likeminded professionals. Additionally, new tech joiners are treated to Altaro’s Bootcamp, an exciting, invigorating ‘earn while you learn’ program that gives newcomers the training and education they need to build their skills set. This focus on continual development will remain central to the firm’s ongoing success as it looks towards a bright future. Hundreds of customer testimonials and reviews and various third-party awards from different parts of the globe validate the company’s efforts, and the company will continue to enhance its offering to support its ongoing success. David Vella, Altaro CEO