NWR Southern States Business Awards 2024 | 13 Apr24633 Based in Middle Tennessee, Red Beard Roofing is a familyowned and operated business specialising in providing high quality roofing services to the local community. With over a decade of experience in the roofing industry, its owners saw firsthand the bad business practices performed across the construction and roofing industry. As the company receives its title in the Southern States Business Awards 2024, CoFounder Sarah Cronkhite tells us more. Best Residential & Commercial Roofing Company 2024 – Middle Tennessee & Excellence Award for Roofing Repairs 2024 – Middle Tennessee Red Beard Roofing Established in 2020, Red Beard Roofing provides handcrafted roof installations and seamless repairs with a client-first approach. The company prioritises open communication with clients to ensure that it provides the best possible experience. Red Beard Roofing is on hand to help with all roofing needs, from large commercial projects to smaller residential repairs. Sarah tells us, “At Red Beard Roofing, our mission is to provide trusted, high-quality roofing services with unwavering honesty and reliable support. We are committed to building lasting relationships with our customers through integrity, exceptional workmanship, and a dedication to meeting every roofing need with care and professionalism.” What sets Red Beard Roofing apart is its staunch commitment to treating both its team members and clients like family, which the company regards as crucial to its success. Through emphasising integrity, collaboration, support, trust, and continuous improvement, Red Beard Roofing empowers its employees to provide the best possible service. The company builds strong relationships with its clients through prioritising customer satisfaction, driving the Red Beard Roofing to excellence. Sarah notes that this distinguishing factor is certainly a benefit of being a Southernbased business. Elaborating, she tells us, “One of the most significant advantages is the concept of Southern hospitality, which permeates our interactions with both clients and colleagues. This cultural trait emphasises warmth, friendliness, and a genuine care for others, creating strong relationships and fostering trust. Being based in the South provides access to a rich network of local suppliers, subcontractors, and skilled labor, supporting our ability to deliver highquality roofing solutions. Overall, the ethos of Southern hospitality, combined with logistical advantages, enhances our business operations and reinforces our commitment to exceptional service and customer satisfaction.” In addition to roofing installations and repairs, Red Beard Roofing offer gutter services, site consultations, and roof modifications to all counties in the Middle Tennessee region. The company is available 24/7 for emergency situations, as it understands that most urgent issues cannot wait to be scheduled. Such exemplary services are provided by an expert team that undergoes continuous training to ensure that Red Beard Roofing remains current with the latest roofing technologies. The company’s hiring process is designed to attract and retain the best talent in the industry, all the while maintaining its family-operated ethos. When selecting candidates, Red Beard Roofing ensures that it seeks out candidates that have both the necessary skills and aligning core values. Sarah tells us, “We conduct thorough interviews to assess both technical competencies and cultural fit, ensuring that new hires are passionate about providing exceptional customer service and contributing to a supportive team environment.” Looking ahead, Red Beard Roofing aims to advance its capabilities and offer innovative solutions that better serve the needs of its clients. The company will advance with projects that align with its commitment to continuous improvement and allow it to remain at the forefront ofindustry trends. “One of our key initiatives for the rest of 2024 involves incorporating more thermal drone scans into our diagnostic processes to enhance our ability to identify leaks and ventilation issues. By leveraging cutting-edge technology, such as thermal imaging, we aim to provide more accurate and comprehensive assessment of roofing systems, enabling us to address issues proactively and efficiently,” Sarah proudly announces. The company has achieved an impressive five-star rating on Home Advisor, with reviews complimenting the company’s timeliness, excellent quality, and brilliant customer service skills. Leroy from Spring Hill writes, “I have worked on roofs, and the workmanship and quality of how the roof was replaced made me very happy that we had Red Beard Roofing replace our roof. We have had experiences with poor contractors, but Red Beard Roofing is communicative, helpful, fast, and they do quality work. I highly recommend them.” If you are based in Middle Tennessee and are interested in Red Beard Roofing’s services, you can find out more via the company’s website. Contact: Sarah Cronkhite Company: Red Beard Roofing Web Address: https://www.redbeardroofing.net/
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