NWR Southern States Business Awards 2024 | 12 May24130 Established in 1996, The Crouch Group is a full-service marketing and advertising agency. The company offers traditional marketing and advertising services, with a particular focus on the digital sphere. With almost three decades of experience, The Crouch Group promises to help its clients tell a story to their target audience. Here, we speak with President Tim Crouch to learn more. Most Client-Focused Digital Marketing & PR Firm 2024 – Texas & Excellence Award for Logo Design Services 2024 The Crouch Group, Inc. With offices in Denton, Texas and Springfield, Missouri, The Crouch Group has established a powerful reputation within the marketing industry. Throughout the years, the company has worked with a wide range of clients but has narrowed down its focus to work primarily within both the legal and swimming pool industry. The Crouch Group offers a range of marketing services, including web design, search engine optimisation and marketing, and social media management. The company takes a client-first with its operation and Tim tells us that The Crouch Group aims to be easily accessible to its clients, saying, “We want our clients to feel that they are our most important client, and the best way to achieve that is our responsiveness.” Account representatives have been put in place to respond to clients as soon as possible, often within an hour of initial contact. Additionally, The Crouch Group holds regular meetings with clients to review results and ensure that the marketing strategy remains in tune with the client’s needs. Tim tells us, “The Crouch Group is a very hands-on company. Our people know our clients and our clients know our people. It is this kind of connection that has been the cornerstone of our company since 1996.” To remain ahead in this industry, The Crouch Group recognises that building expertise in specific markets was the key to success. The company developed a unique knowledge in legal marketing, particularly in areas related to family law. The Crouch Group collaborates with family and divorce lawyers to design effective marketing strategies. From building new websites to better organise a firm’s information, to designing and running social media campaigns across a variety of platforms, The Crouch Group are the masters of marketing strategies. Additionally, the company can manage its clients’ directory information on listings such as FindLaw, Martindale, Hubble, and many more. The company has received positive reviews from previous clientele in the law industry, available for viewing on Capterra. Kim, who frequently uses the company, writes, “Everyone I’ve worked with at The Crouch Group provides excellent customer service. Not only are they courteous, prompt, and cheerful, but they solve tough technical problems. I can always count on Tim and Steve at The Crouch Group to give me the straight story and solid advice. I’ve never been disappointed in the years that I’ve worked with this firm.” Not wanting to restrict itself to one niche, The Crouch Group also has a solid reputation within the swimming pool industry. The company offers complete digital marketing services to swimming pool companies, as well as various other businesses. A testimonial for the company’s services from Gohlke Pools reads, “Gohlke Pools has been working with Tim Crouch and The Crouch Group since 2009. After redesigning our website, they initiated a plan to grow the traffic into our site. Since launching the new website, our web traffic has grown by 153% and our business has grown dramatically.” Employees at The Crouch Group are empowered to deliver exemplary services because of the positive environment that has been fostered internally. Tim tells us, “Our culture is very important to us. We want our employees to live full lives. We celebrate achievements outside of the office and believe that when our employees live their full lives, it makes them more creative and productive in the office.” Moving forward, The Crouch Group looks to expand the company further. It currently has clients across 21 states, as well as Canada, the United Kingdom, and Australia. The company’s current location has advantages, the most prominent being located within the central time zone and so close to Dallas Fort Worth Airport. The Crouch Group is able to hold online meetings with clients at reasonable hours and take flights anywhere across the country from the airport. Such advantages will certainly have a positive contribution to its expansion, and we are excited to witness the future developments of The Crouch Group. Contact: Tim Crouch Company: Web Address: www.thecrouchgroup.com
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