N America News May 2017

NORTHAMERICANEWS / MAY 2017 35 Sustainability is the Name of the Game in Business and Community g Company: Wyse Meter Solutions Inc. Contact: Peter Mills, Co-CEO 
 Email: [email protected]
 Company: Wyse Meter Solutions Inc. 
 2100 Matheson Blvd E., Suite 201, Mississauga, Ontario, L4W 5E1 Telephone: 1 800 672 1134 
 Web Address: www.wysemeter.com partnership with Conservice, the largest submetering and utility management company in North America, we offer the most sophisticated billing platform on the continent and the best customer service possible. “It’s a point of difference because we deliver the deepest utility insights for our busy clients. They gain transparent, accessible data allowing for better control of utility costs at each property, and it is available at their fingertips. In fact, all services are delivered with unmatched transparency, and we put service level commitments in our contracts. “Wyse comprehensively trains clients at all levels of their organization, so everyone is very comfortable with our turnkey programs and advanced capabilities. We’re the only provider in Canada with the expertise to integrate with clients’ property management software and automatically pull new resident data daily, reducing their on-site staff’s workload.” “Our customer service team takes great pride in helping residents reduce their utility costs through reduced consumption. Wyse offers an extended hour call center that delivers services in 26 languages, answering calls within seconds. We provide easy, self-monitoring tools for residents to monitor and manage their usage. We’ve got full online services, so residents can conveniently enroll, auto-pay, receive e-bills, and more.” Finally, Peter tells us where he sees the business in the future and what his plans are for expansion. “The success of Wyse’s unique approach to submetering in Canada has turned a lot of heads in other markets. We’ve recently expanded into New York City to meet the overwhelming demand for a submetering solution that provides administration fees and customer service levels superior to local utility providers, without any upfront capital costs. Here at home, we see new opportunities to grow our ancillary services, which is something clients are asking for.”