NAN August 2017

NORTHAMERICANEWS / August 2017 11 Contact: Josh Costner Address: 10125 Berkeley Place Drive, Charlotte, NC 28262 Email: [email protected] Telephone: (980)219-7637 Website: www.costnerlaw.com A Relaxed Family Feel g clear in regards to pricing and the documents they sign. We want for our clients what we would want for ourselves. Regarding the internal culture at the firm, Josh outlines the five essential core values of the company and how this helps staff pull together and work for the bets of the firm. Costner Law rests on the foundation of five essential core values: “Relationships – Founding lasting relationships is on of, if not the most important of our 5 core values. We expect to establish a lasting relationship with you when you trust us to handle your transaction. We hope that you will trust us for years to come and not just the occasional closing. By establishing a lasting relationship with you the entire closing process becomes seamless over time. Without our relationships with you our remaining core values have little value. “Adaptability – We pride ourselves on being adaptable. We strive to make this a vital part of our everyday closing process. Real Estate transactions are a fluid process and we work to ensure that they stay on track no matter what. Being adaptable doesn’t simply start and stop with scheduling where the closing needs to occur; we strive to accommodate all your needs at even a moment’s notice. By being flexible and open to any changes you need we can offer the smoothest closing experience possible. “Drive – The members of the Costner Law family are composed of the most driven, motivated individuals you will ever work with. You can expect tireless determination throughout your entire experience that will not waiver until the end goal is met. We are driven by the relationships we found and ultimate desire for success. “Teamwork – We have multiple offices throughout North Carolina, South Carolina and Tennessee and have established a system where working together is vital to our overall success. You can expect to interact with more than one of our staff members throughout your transaction because being a team here means having all hands-on deck to deliver the best service possible. “Accountability – Personal integrity plays a large role in real estate law. There will always come a time in which deficiencies in closings occur. You can rely on our promise to always do what is right and be accountable when we are at fault. We will always follow through with our promises and will be responsible for resolving any matters that may arise throughout the closing process.” People hear about Costner Law Office and like what they hear. According to Josh, this helps the firm’s recruitment policy, as it attracts the people who want to work in the type of environment in which staff work together to provide the best customer service. “Word spreads organically about our internal culture and that’s how we attract new hires. Our culture is very important to us and we feel like if the person is not a good culture fit in the interview, no matter how talented and qualified, they would not like working for our company. A part of growing a good business is making sure that the folks you hire enjoy the work and fit the culture. We try to make sure to keep our culture intact as we grow, it will only help our business become better.”