North America Business Awards 2020

34 | North America Business Awards 2020 In a crisis, it pays to have the right support behind you. That’s certainly the position of Angels of Flight Canada. These talented medical professionals are on hand to co-ordinate the perfect response to any crisis, even in the most challenging of circumstances. We take a closer look at this impressive company, who have achieved such success in the North America Business Awards. Best Global Medical Transportation Agency 2020 he team at Angels of Flight Canada have been transporting injured and sick people around the world for over thirty years now. They work directly with clients, coordinating every detail needed to make a medical flight possible including access to potential financial options, if needed. Of course, 2020 proved to be a very different sort of year for this impressive team. Some of the challenges faced have been unprecedented, with the COVID-19 pandemic closing borders, stranding passengers and restricting admissions and discharges of out-of-country travelers. Longstanding systems have been thrown out of the window, replaced by continuously altering cross border processes that must now include covid-19 testing, quarantine restrictions for both medical teams and the ill traveler. The current climate has created enormous challenges for the team, but they have risen to the difficulties involved every single time. In this industry, it pays to expect the unexpected, and they are already ready to make last minute critical changes in an every changing medical and travel environment. What Angels of Flight Canada offers, and has continued to offer throughout the pandemic, is a single point of contact for clients, patients, families, and case managers. Instead of working through many people, this team provide the vital support services necessary to expedite treatment, repatriation and critical rescue. Since its inception, the team has boasted aeromedical education, comprehensive training and extensive experience in medical flights. This approach has ensured that patients have a good flight in safe hands. These are not just medical professionals, but experienced fliers who know how to handle any problems that may arise in this specific situation. The latest technology has proven invaluable to the team, with experienced healthcare professionals and allied support staff giving them a key advantage in the delivery of quality global medical flights and travel solutions. The focus is always on the clinical care and safety of the patient, guaranteeing as far as possible that they are safe throughout a journey. Technology has opened many doors to the team, including the HALO MedCard. This provides a connection with a specialized nurse case manager. This app can alleviate the stresses of a crisis situation. When time is short, and information essential, one call can provide timely access to stored medical information and vital data when most needed. This innovation not only better prepares travellers for journeys, but allows for quick and effective action when it is required most. Having thrived for thirty years, the future seems bright for these angels of mercy. Despite their clear success, they are still looking for ways to improve themselves. Key to this is the launch of an online education and training site called VELOSITY Aero Medical Studies. This impressive resource is sure to act as a foundation stone for the future, offering the clinicians of tomorrow access to years of knowledge in this highly specialized field. Company: Angels of Flight Canada Contact: Gail Courneyea Web Address: www.angelsofflightcanada.com T Nov20272