Latin America News Q3 2018

26 LATIN AMERICA NEWS / Q3 2018 , Matrix Solutions Expands Customer Footprint to Latin America Honduras-based Grupo OPSA deploys Matrix Solutions’ Monarch media ad sales platform. Matrix Solutions, the only global ad sales platform built for media, has announced Grupo OPSA has deployed Monarch, Matrix Solution’s modern media ad sales platform. Monarch will enable Grupo OPSA to gain operational sales efficiencies and capitalize on more cross- sales opportunities throughout the enterprise. Grupo OPSA, the largest media group in Honduras, is comprised of several leading publications and digital platforms, including La Prensa, El Heraldo and Diez, as well as magazines Estilo, Buen Provecho, Motores, Casa y Hogar; including Estrategia y Negocios, leading business publication across the Central American region. Expanding Matrix Solutions’ existing International customer footprint to Latin America, Grupo OPSA is also the first customer on the Spanish-version of the Monarch platform. The Monarch platform is fully localized, allowing for language, currency, contact and other country/region demands and customizations. Committed to adopting and executing a new media ad sales strategy, the Grupo OPSA team had previously implemented two different CRM systems, which were an advancement from their manual processes, yet lacked the media-specific functionality they needed to sell more effectively. “We rely on multiple sales teams – national and local, within each of the markets we serve, which has made clear our need to capture and better utilize our data holistically,” shared Isabel Sabillón, Commercial Director at Grupo OPSA. “After using two non-media CRM systems, we are pleased to have adopted Matrix Solutions’ media-specific solution, which will provide us with better sales workflow processes and as a result increase our bottom line.” In addition to the localized features of Monarch, Grupo OPSA will also inherit extensive Customer Relationship Management (CRM) capabilities, in-depth reporting and forecasting, as well as actionable insights pushed through both predictive and prescriptive analytics. Monarch, accessible 24/7 on any device, will also provide Grupo OPSA users with the necessary sales management tools to sell effectively across multiple platforms within their enterprise. “We feel both honored and privileged to be working with Grupo OPSA,” shared Mark Gorman, CEO, Matrix Solutions. “Not only are they the largest and most credible media group in Honduras, but they are also our first customer to be based in Latin America and first to adopt a localized version of our Monarch media ad sales platform.”