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Packages About Us Introduction thenewworldreport.com New World Repor t is proud to announce the eagerly ant ic ipated return of the Legal El i te Awards for i ts ninth instal lment ! The Legal El i te Awards 2023 aims to place a spot l ight on your f i rm’s posi t ion as an innovator and trend-set ter throughout the legal industry, whi le simul taneously informing potent ial c l ients and col leagues al ike that your displayed excel lence is at trac t ing at tent ion from across the Americas. We highl ight the most respec ted and establ ished law f i rms and individuals and place a concentrated focus on the notable achievements demonstrated from our successful awardees! The legal industry remains as f ierce and compet i t ive as ever, wi th the increase of work as resul t of demand leading to a growing war for legal talent. Over the past twelve months, there’s been an increasing surge in at torneys outsourc ing mundane tasks such as case preparat ion and eDiscovery to spec ial ist f i rms. According to exper ts, the outsourc ing of legal processes wi l l cont inue to be a growing piece of the industry in the year ahead, providing law f i rms wi th services related to account ing, legal bi l l ing, and various tech func t ions thus al lowing them to per form at an even greater capac i ty.
Packages Bronze Package 790 USD Ful l page edi torial Bespoke trophy Personal ized digi tal logo 7 | Legal Elite Awards 2022 Mar22049 Best Legal Executive Search Firm 2022 Hayes & Partners is an executive search firm with a passion for connecting talent. Founded in 2019, the firm was established out of a drive to create a new standard of recruitment. The recruitment industry often has an unflattering perception, so Hayes & Partners is striving to change this. hen establishing Hayes & Partners, its founders, Jack and George Hayes were motivated to create a platform where young and ambitious people are encouraged to express themselves in a business setting whilst enjoying their work. Opposed to other recruitment firms, Hayes & Partners aim to build long-term relationships with clients and candidates whilst focusing on delivering short-term requirements with efficiency and precision. This unique approach to recruitment has certainly contributed to their early success and they’re eager to not stray from this core value as they expand. What further distinguishes Hayes & Partners is their team. Their experts are driven to work together to provide the highest quality customer service to both their clients and candidates. Co-Founder, Jack Hayes says, “Ensuring we’ve selected the right individuals that align with our company culture has been paramount in delivering outstanding, efficient results for our clients that have been crucial in distinguishing our brand.” Their senior management and team of sector specialists have a deep knowledge of market sectors and wider market trends. They’re driven to combat the negative perception of recruitment and to offer outstanding and efficient search services that ensure strong relationships with clients and candidates. Hayes & Partners has a precise approach to sourcing and placing talent. Using proactive sourcing methods, they attract the very best individuals around the world through superior specialisation and rich networks. They aim to assist clients and candidates in finding longstanding positions with efficiency whilst not compromising long-term relationships. This new approach to recruitment led to much early success for Hayes & Partners with 94 successful placements being made in the last 12 months alone. However, as successful as Hayes & Partners is, that’s not to say they haven’t faced their challenges. Jack tells us, “In the beginning, we had no reputation in this competitive recruitment industry. But we persevered and have overcome this challenge by delivering outstanding results for our clients and candidates. Delivering these high quality, efficient results have been crucial in building our brand.” As mentioned, another challenge the firm faces, which they’re determined to overcome, is the often negative perception of the recruitment industry. Currently, recruitment services either have a strong social focus or a performance-based approach. Instead, Hayes & Partners offers a combined approach to recruitment in order to deliver efficient and accurate placements for clients and candidates alike. Additionally, the firm launched back in September 2019, which meant it has had to overcome the challenges presented by COVID-19, but Hayes & Partners saw the positives, with Jack saying, “This made us grateful that we had taken the time to carefully select our team because their resilience and determination ensured our business didn’t deteriorate.” Now we’ve explored how Hayes & Partners has overcome its challenges, what is the most rewarding aspect of working in the legal profession for the firm? Jack shares, “One of the most rewarding aspects is successfully placing an individual. Our job is not to move candidates who are thriving where they are, but rather to assist people who are discontent with their current position. For instance, we recently worked with a senior competition partner who was struggling to grow his business case within a large firm in Brussels. We worked with him closely to identify suitable options within more traditional law firms. “Ultimately, he signed with a well-respected U.S. law firm. We were pleased to learn that since joining, his ability to develop client relationships has significantly increased and he is greatly enjoying his new position. It’s extremely rewarding for us when we accurately place candidates and as such increase their general quality of life.” As Hayes & Partners look towards the future, they’re eager to build on their early success to a larger scale whilst maintaining their core values. Jack comments, “We are very proud of the unique culture we’ve built over the last few years and are determined not to sacrifice our highperformance approach as our business grows.” The firms primary aim is to expand into other market sectors. In the beginning, its expertise was focused on the legal sectors in Germany, but it is currently expanding its specialties into the financial markets and is keen to grow into other areas too. As well as moving into other sectors, Hayes & Partners is looking to increase its presence in other geographical locations to provide a broader market overview for clients and candidates alike. It is also planning to expand its market share within both its existing and potential new markets. W
Packages Silver Package 1,220 USD Double page spread Bespoke trophy Personal ized digi tal logo Personal ized digi tal cer t i f icate 4 | Virginia Business Awards 2022 Having faced adversity, embraced possibility, and grown exponentially, Central Site and Utilities is slowly becoming one of the most trusted providers of underground utility products and installations in the state of Virginia. Doing this by way of cultivating an exemplary team of professional minds, working on time and within budget, and operating with the strictest level of quality control at every stage of the process, it is leading its region towards a more clientfocused way of conducting underground utilities work, and increasingly excited for the bright future that lies ahead. ounded in March of 2016, Central Site and Utilities started from the ground up in order to create something wholly unique in underground utility product provision. Starting without money, equipment, or employees, it had to make it work through grit, tenacity, and pure drive, all of which remain driving forces of the company to this day. Nominally, this has been made possible by the company’s president, pioneer, and leading mind, Jacob Martin, a professional who has grown the company from himself and one other to a team of 25 uncompromising experts, all of which take their duty of care towards clients with the utmost seriousness. From its first client – C.T. Purcell and its Henrico Country public utilities project that included the installation of sanitary sewer laterals – to its most recent, it has dedicated itself to providing them with the best range and quality of underground utilities solutions on the market. Moreover, providing clients with the most impeccable service goes hand in hand with providing its employees with a safe and respectful place to work that puts their needs at the fore. After all, in order to have happy clients, one must first ensure that the team behind your company is enthusiastic, confident, and raring to go, and CSU ensures this through regular check-ins, great communication, and a in-depth respect for them as professionals. Referring to it as an underground specialist, its clients expect the utmost diligence from CSU and for good reason. Building strong, lasting, and empathy-based relationships with its clients from the very first day of working with them, it has cultivated bonds of trust between it and its market segment at every turn, and ensured that all of its clients wish to come back to it time and again in order to partake in its well-realised and incredibly thorough work. Comprehensive, holistic, and passionate, it takes pride in the work that it does and allows the client to partake in this, turning the underground utilities project in question into a true passion project shared between CSU and its customer. Additionally, being a DBE / MBE contractor, it can perform under the strictest of specifications and rulings, keeping everything on time and within budget down on a reliable basis. This has given it a proven reputation for being highly dependable, as it knows its abilities, contractors, and processes well enough to give consistently accurate estimates to a client before the process of building even begins, abiding by even the most aggressive schedules put forward by a client. With all of this in mind, it is easy to see how the work ethic of CSU and its team has become one of its key selling points. Failure, to CSU, is unacceptable. To this end, it and its team will always go above and beyond to ensure that a project succeeds and is good enough to reflect the standards connoted by being part of the CSU portfolio, striving to maintain a friendly working environment through all of this in order to Utilities Contractor of the Year 2022 May22467 Utilities Contractor of the Year 2022 F ensure that its exemplary staff can always be operating at the tops of their games. CSU’s staff each have been given all the tools, opportunities, and resources they might need in order to be successful both in work and in work-life balance as a result, all fuelled by the founder’s belief that the company can only ever be as strong as its weakest link. Of course, as far as CSU are concerned the team has no weakest link, instead being made up of some of the strongest minds and most forthcoming players in the world of underground utilities. Its culture is amongst its highest priorities in this regard, with a friendly working environment being one of its most foremost concerns, and the welcome into this environment being a universally friendly one to any new recruits. By operating in this manner, it ensures that any client who walks through its doors can instantly get a feel for the communicative, respectful, and mutually beneficial relationship that the staff have between each other. Thusly, it finds it very rarely must advertise for new employees. Indeed, its friendly and sophisticated working environment is very often a draw in and of itself, one that its current employees are keen to share with their fellow peers when opportunities crop up, filling any going positions quickly and with people who share its ethos of quality and respect. Having faced a wide variety of challenges throughout its lifetime – given that working in Virginia comes hand in hand with working amongst an array of different elements of competition – it has enjoyed being based in the region greatly, taking advantage of its robust economy and business opportunities. It hopes it can help many more clients see the benefit to chartering its underground utilities work in the region in the future, and is pleased to announce that it only sees the affirmative in its future, slowly becoming the best and most trusted contractor in the state. Extending his own personal thanks towards the myriad people who have made CSU’s growth and expansion possible over time, Jacob Martin wishes to make it clear that the development of CSU will not be stopping anytime soon. In fact, it is determined never to rest on its laurels, showing appreciation for the peers, stakeholders, and clients who helped it across the rocky threshold of starting up a company to establish it as the established company it is today by way of continual innovation. In short: watch this space. Company: Central Site and Utilities Contact: Jacob Martin Website: [email protected]
Packages Gold Package 1,690 USD Your company logo on the Front Cover Double page spread Bespoke trophy Personal ized digi tal logo Personal ized digi tal cer t i f icate 4 | Virginia Business Awards 2022 Having faced adversity, embraced possibility, and grown exponentially, Central Site and Utilities is slowly becoming one of the most trusted providers of underground utility products and installations in the state of Virginia. Doing this by way of cultivating an exemplary team of professional minds, working on time and within budget, and operating with the strictest level of quality control at every stage of the process, it is leading its region towards a more clientfocused way of conducting underground utilities work, and increasingly excited for the bright future that lies ahead. ounded in March of 2016, Central Site and Utilities started from the ground up in order to create something wholly unique in underground utility product provision. Starting without money, equipment, or employees, it had to make it work through grit, tenacity, and pure drive, all of which remain driving forces of the company to this day. Nominally, this has been made possible by the company’s president, pioneer, and leading mind, Jacob Martin, a professional who has grown the company from himself and one other to a team of 25 uncompromising experts, all of which take their duty of care towards clients with the utmost seriousness. From its first client – C.T. Purcell and its Henrico Country public utilities project that included the installation of sanitary sewer laterals – to its most recent, it has dedicated itself to providing them with the best range and quality of underground utilities solutions on the market. Moreover, providing clients with the most impeccable service goes hand in hand with providing its employees with a safe and respectful place to work that puts their needs at the fore. After all, in order to have happy clients, one must first ensure that the team behind your company is enthusiastic, confident, and raring to go, and CSU ensures this through regular check-ins, great communication, and a in-depth respect for them as professionals. Referring to it as an underground specialist, its clients expect the utmost diligence from CSU and for good reason. Building strong, lasting, and empathy-based relationships with its clients from the very first day of working with them, it has cultivated bonds of trust between it and its market segment at every turn, and ensured that all of its clients wish to come back to it time and again in order to partake in its well-realised and incredibly thorough work. Comprehensive, holistic, and passionate, it takes pride in the work that it does and allows the client to partake in this, turning the underground utilities project in question into a true passion project shared between CSU and its customer. Additionally, being a DBE / MBE contractor, it can perform under the strictest of specifications and rulings, keeping everything on time and within budget down on a reliable basis. This has given it a proven reputation for being highly dependable, as it knows its abilities, contractors, and processes well enough to give consistently accurate estimates to a client before the process of building even begins, abiding by even the most aggressive schedules put forward by a client. With all of this in mind, it is easy to see how the work ethic of CSU and its team has become one of its key selling points. Failure, to CSU, is unacceptable. To this end, it and its team will always go above and beyond to ensure that a project succeeds and is good enough to reflect the standards connoted by being part of the CSU portfolio, striving to maintain a friendly working environment through all of this in order to Utilities Contractor of the Year 2022 May22467 Utilities Contractor of the Year 2022 F ensure that its exemplary staff can always be operating at the tops of their games. CSU’s staff each have been given all the tools, opportunities, and resources they might need in order to be successful both in work and in work-life balance as a result, all fuelled by the founder’s belief that the company can only ever be as strong as its weakest link. Of course, as far as CSU are concerned the team has no weakest link, instead being made up of some of the strongest minds and most forthcoming players in the world of underground utilities. Its culture is amongst its highest priorities in this regard, with a friendly working environment being one of its most foremost concerns, and the welcome into this environment being a universally friendly one to any new recruits. By operating in this manner, it ensures that any client who walks through its doors can instantly get a feel for the communicative, respectful, and mutually beneficial relationship that the staff have between each other. Thusly, it finds it very rarely must advertise for new employees. Indeed, its friendly and sophisticated working environment is very often a draw in and of itself, one that its current employees are keen to share with their fellow peers when opportunities crop up, filling any going positions quickly and with people who share its ethos of quality and respect. Having faced a wide variety of challenges throughout its lifetime – given that working in Virginia comes hand in hand with working amongst an array of different elements of competition – it has enjoyed being based in the region greatly, taking advantage of its robust economy and business opportunities. It hopes it can help many more clients see the benefit to chartering its underground utilities work in the region in the future, and is pleased to announce that it only sees the affirmative in its future, slowly becoming the best and most trusted contractor in the state. Extending his own personal thanks towards the myriad people who have made CSU’s growth and expansion possible over time, Jacob Martin wishes to make it clear that the development of CSU will not be stopping anytime soon. In fact, it is determined never to rest on its laurels, showing appreciation for the peers, stakeholders, and clients who helped it across the rocky threshold of starting up a company to establish it as the established company it is today by way of continual innovation. In short: watch this space. Company: Central Site and Utilities Contact: Jacob Martin Website: [email protected]
Packages Platinum Package 3,650 USD- Limited Availability Suppor t ing front cover image & headl ine Double page spread Bespoke trophy Wal l plaque Personal ized digi tal logo Personal ized digi tal cer t i f icate 4-page digi tal brochure 4 | Virginia Business Awards 2022 Having faced adversity, embraced possibility, and grown exponentially, Central Site and Utilities is slowly becoming one of the most trusted providers of underground utility products and installations in the state of Virginia. Doing this by way of cultivating an exemplary team of professional minds, working on time and within budget, and operating with the strictest level of quality control at every stage of the process, it is leading its region towards a more clientfocused way of conducting underground utilities work, and increasingly excited for the bright future that lies ahead. ounded in March of 2016, Central Site and Utilities started from the ground up in order to create something wholly unique in underground utility product provision. Starting without money, equipment, or employees, it had to make it work through grit, tenacity, and pure drive, all of which remain driving forces of the company to this day. Nominally, this has been made possible by the company’s president, pioneer, and leading mind, Jacob Martin, a professional who has grown the company from himself and one other to a team of 25 uncompromising experts, all of which take their duty of care towards clients with the utmost seriousness. From its first client – C.T. Purcell and its Henrico Country public utilities project that included the installation of sanitary sewer laterals – to its most recent, it has dedicated itself to providing them with the best range and quality of underground utilities solutions on the market. Moreover, providing clients with the most impeccable service goes hand in hand with providing its employees with a safe and respectful place to work that puts their needs at the fore. After all, in order to have happy clients, one must first ensure that the team behind your company is enthusiastic, confident, and raring to go, and CSU ensures this through regular check-ins, great communication, and a in-depth respect for them as professionals. Referring to it as an underground specialist, its clients expect the utmost diligence from CSU and for good reason. Building strong, lasting, and empathy-based relationships with its clients from the very first day of working with them, it has cultivated bonds of trust between it and its market segment at every turn, and ensured that all of its clients wish to come back to it time and again in order to partake in its well-realised and incredibly thorough work. Comprehensive, holistic, and passionate, it takes pride in the work that it does and allows the client to partake in this, turning the underground utilities project in question into a true passion project shared between CSU and its customer. Additionally, being a DBE / MBE contractor, it can perform under the strictest of specifications and rulings, keeping everything on time and within budget down on a reliable basis. This has given it a proven reputation for being highly dependable, as it knows its abilities, contractors, and processes well enough to give consistently accurate estimates to a client before the process of building even begins, abiding by even the most aggressive schedules put forward by a client. With all of this in mind, it is easy to see how the work ethic of CSU and its team has become one of its key selling points. Failure, to CSU, is unacceptable. To this end, it and its team will always go above and beyond to ensure that a project succeeds and is good enough to reflect the standards connoted by being part of the CSU portfolio, striving to maintain a friendly working environment through all of this in order to Utilities Contractor of the Year 2022 May22467 Utilities Contractor of the Year 2022 F ensure that its exemplary staff can always be operating at the tops of their games. CSU’s staff each have been given all the tools, opportunities, and resources they might need in order to be successful both in work and in work-life balance as a result, all fuelled by the founder’s belief that the company can only ever be as strong as its weakest link. Of course, as far as CSU are concerned the team has no weakest link, instead being made up of some of the strongest minds and most forthcoming players in the world of underground utilities. Its culture is amongst its highest priorities in this regard, with a friendly working environment being one of its most foremost concerns, and the welcome into this environment being a universally friendly one to any new recruits. By operating in this manner, it ensures that any client who walks through its doors can instantly get a feel for the communicative, respectful, and mutually beneficial relationship that the staff have between each other. Thusly, it finds it very rarely must advertise for new employees. Indeed, its friendly and sophisticated working environment is very often a draw in and of itself, one that its current employees are keen to share with their fellow peers when opportunities crop up, filling any going positions quickly and with people who share its ethos of quality and respect. Having faced a wide variety of challenges throughout its lifetime – given that working in Virginia comes hand in hand with working amongst an array of different elements of competition – it has enjoyed being based in the region greatly, taking advantage of its robust economy and business opportunities. It hopes it can help many more clients see the benefit to chartering its underground utilities work in the region in the future, and is pleased to announce that it only sees the affirmative in its future, slowly becoming the best and most trusted contractor in the state. Extending his own personal thanks towards the myriad people who have made CSU’s growth and expansion possible over time, Jacob Martin wishes to make it clear that the development of CSU will not be stopping anytime soon. In fact, it is determined never to rest on its laurels, showing appreciation for the peers, stakeholders, and clients who helped it across the rocky threshold of starting up a company to establish it as the established company it is today by way of continual innovation. In short: watch this space. Company: Central Site and Utilities Contact: Jacob Martin Website: [email protected]
Packages 4 | Legal Elite Awards 2022 Kitay Law Offices is a law firm that wants to make a positive impact. It truly cares about the community it serves – therefore, it not only offers services in English, but also Spanish. At the heart of the company is a desire to aid those without a voice and, ultimately, to establish equality within the legal system. nown as ‘The Law Firm with a Heart®’, Kitay Law Offices works to represent people of all backgrounds by providing a voice to underrepresented communities. It endeavours to act as an advocate for those who need one. Founded over 25 years ago, the firm has acquired a unique perspective that has enabled it to work sensitively with different cultures. In essence, Kitay Law Offices is a law firm that prioritizes the clients and their needs, be it through hiring bilingual teammembers, offering a friendly service, or simply listening to its clients and taking their feedback to heart. With offices located in Philadelphia, Lehigh, Chester, Berks, Luzerne, and Franklin counties, Kitay Law Offices is a highly accessible firm. Moreover, it specialises in four key areas – Personal Injury, Workers’ Compensation, Criminal and DUI defense, and Immigration law. Within such areas, Kitay Law Offices provides clients with a five-star experience – this is greatly reflected in the reviews of the law firm, with clients describing it as ‘awesome,’ ‘excellent,’ and as the ‘Best Law Firm in Lehigh Valley!’ This coincides greatly with Kitay Law Offices’ core values which revolve around client service. The firm is committed to providing excellence and is willing to go the extra mile in order to make each client feel comfortable whilst working with the firm. After all, many of the company’s clients are entering the law firm in a vulnerable position – which is a matter that Kitay Law Offices understands. Therefore, within each case, it fights to get the best result possible. It views each client as a collaborator – taking into consideration their thoughts, input, and feelings to cultivate an effective solution. ‘Regarding client service in general, we keep transparent and open lines of communication with our clients at all times. We communicate by phone, video call, and in person, whichever works best for our client. In addition, we provide clear and honest advice and recommendations regarding the strengths, weaknesses, and risks to each client. We will meet with our clients in advance to discuss any important developments or strategic decisions that we expect to encounter. Finally, each client works with a dedicated team that stays with them throughout the life of their case. This allows us to develop trust, understanding, and a lasting relationship with our clients,’ explains Kenneth M. Kitay, Esq., the law firm’s founder. Indeed, much of the company’s success stems from this approach, which is fulfilled by each member of the team. The firm’s internal culture is centred around the core values, which has created a positive and effective work environment. Additionally, the embodiment of such values ensures that each customer receives an amazing customer experience and exceptional results. In order to find staff members that live by these standards, the company undertakes a rigorous hiring process. Kitay continues, ‘we begin with a Best Bilingual Personal Injury Law Firm – USA & Client Services Excellence Award 2022 Apr22100 Best Bilingual Personal Injury Law Firm – USA & Client Services Excellence Award 2022 K short phone conversation to ensure the candidate’s goals and interests align with our firm’s from a 30,000-foot view. Then, we conduct an initial formal interview that dives into a candidate’s work and education background. […] After the initial interview, we conduct an online profile assessment. This helps bring an objective measure to a candidate’s workplace behaviors, motivators, skills, and emotional intelligence.’ The process concludes with a reference check – if this comes back with positive results, Kitay Law Offices will hold a final interview. Throughout the recruitment stage, Kitay Law Offices makes its expectations abundantly clear, and consequently, it boasts a respectable and highly skilled team. As the industry throws numerous challenges at law firms, this is an important area to maintain – the team makes the business what it is. The Covid-19 pandemic, for example, was an immense challenge for many industries. For Kitay Law Offices, the outbreak meant adapting to a new way of holding legal proceedings – ‘now, many court proceedings occur via phone or video conference. As a result, we need to prepare our clients for this process and ensure they can utilize and access the requisite technology to work through their case. In some cases, this means we need to train our clients to use certain equipment and applications.’ The general mistrust of the legal system has also been challenging at times; however, Kitay Law Offices is on a mission to change this. Through providing transparent legal solutions with integrity and respect, it has begun changing the minds of its community. In fact, one of the most rewarding elements of the law firm’s work is the positive impact it has on its local area. As it is based within the locale that it serves, it has the ability to work not only with individuals, but society as a whole. Consequently, Kitay Law Offices has a bright future ahead – one that is filled with plans for expansion. Over the next year, the firm has plans to continue expanding its ability to serve communities throughout Central and Southeastern Pennsylvania. Complimenting this, Kitay Law Offices will be moving to a larger home in Chambersburg, PA in the coming months, which Kitay states will, ‘enhance our ability to serve this community, which also happens to have a largely underserved Spanishspeaking population.’ Contact: Thomas Pivnicny Company: Kitay Law Offices Web Address: www.kitaylegal.com 4 | Legal Elite Awards 2022 Kitay Law Offices is a law firm that wants to make a positive impact. It truly cares about the community it serves – therefore, it not only offers services in English, but also Spanish. At the heart of the company is a desire to aid those without a voice and, ultimately, to establish equality within the legal system. nown as ‘The Law Firm with a Heart®’, Kitay Law Offices works to represent people of all backgrounds by providing a voice to underrepresented communities. It endeavours to act as an advocate for those who need one. Founded over 25 years ago, the firm has acquired a unique perspective that has enabled it to work sensitively with different cultures. In essence, Kitay Law Offices is a law firm that prioritizes the clients and their needs, be it through hiring bilingual teammembers, offering a friendly service, or simply listening to its clients and taking their feedback to heart. With offices located in Philadelphia, Lehigh, Chester, Berks, Luzerne, and Franklin counties, Kitay Law Offices is a highly accessible firm. Moreover, it specialises in four key areas – Personal Injury, Workers’ Compensation, Criminal and DUI defense, and Immigration law. Within such areas, Kitay Law Offices provides clients with a five-star experience – this is greatly reflected in the reviews of the law firm, with clients describing it as ‘awesome,’ ‘excellent,’ and as the ‘Best Law Firm in Lehigh Valley!’ This coincides greatly with Kitay Law Offices’ core values which revolve around client service. The firm is committed to providing excellence and is willing to go the extra mile in order to make each client feel comfortable whilst working with the firm. After all, many of the company’s clients are entering the law firm in a vulnerable position – which is a matter that Kitay Law Offices understands. Therefore, within each case, it fights to get the best result possible. It views each client as a collaborator – taking into consideration their thoughts, input, and feelings to cultivate an effective solution. ‘Regarding client service in general, we keep transparent and open lines of communication with our clients at all times. We communicate by phone, video call, and in person, whichever works best for our client. In addition, we provide clear and honest advice and recommendations regarding the strengths, weaknesses, and risks to each client. We will meet with our clients in advance to discuss any important developments or strategic decisions that we expect to encounter. Finally, each client works with a dedicated team that stays with them throughout the life of their case. This allows us to develop trust, understanding, and a lasting relationship with our clients,’ explains Kenneth M. Kitay, Esq., the law firm’s founder. Indeed, much of the company’s success stems from this approach, which is fulfilled by each member of the team. The firm’s internal culture is centred around the core values, which has created a positive and effective work environment. Additionally, the embodiment of such values ensures that each customer receives an amazing customer experience and exceptional results. In order to find staff members that live by these standards, the company undertakes a rigorous hiring process. Kitay continues, ‘we begin with a Best Bilingual Personal Injury Law Firm – USA & Client Services Excellence Award 2022 Apr22100 Best Bilingual Personal Injury Law Firm – USA & Client Services Excellence Award 2022 K short phone conversation to ensure the candidate’s goals and interests align with our firm’s from a 30,000-foot view. Then, we conduct an initial formal interview that dives into a candidate’s work and education background. […] After the initial interview, we conduct an online profile assessment. This helps bring an objective measure to a candidate’s workplace behaviors, motivators, skills, and emotional intelligence.’ The process concludes with a reference check – if this comes back with positive results, Kitay Law Offices will hold a final interview. Throughout the recruitment stage, Kitay Law Offices makes its expectations abundantly clear, and consequently, it boasts a respectable and highly skilled team. As the industry throws numerous challenges at law firms, this is an important area to maintain – the team makes the business what it is. The Covid-19 pandemic, for example, was an immense challenge for many industries. For Kitay Law Offices, the outbreak meant adapting to a new way of holding legal proceedings – ‘now, many court proceedings occur via phone or video conference. As a result, we need to prepare our clients for this process and ensure they can utilize and access the requisite technology to work through their case. In some cases, this means we need to train our clients to use certain equipment and applications.’ The general mistrust of the legal system has also been challenging at times; however, Kitay Law Offices is on a mission to change this. Through providing transparent legal solutions with integrity and respect, it has begun changing the minds of its community. In fact, one of the most rewarding elements of the law firm’s work is the positive impact it has on its local area. As it is based within the locale that it serves, it has the ability to work not only with individuals, but society as a whole. Consequently, Kitay Law Offices has a bright future ahead – one that is filled with plans for expansion. Over the next year, the firm has plans to continue expanding its ability to serve communities throughout Central and Southeastern Pennsylvania. Complimenting this, Kitay Law Offices will be moving to a larger home in Chambersburg, PA in the coming months, which Kitay states will, ‘enhance our ability to serve this community, which also happens to have a largely underserved Spanishspeaking population.’ Contact: Thomas Pivnicny Company: Kitay Law Offices Web Address: www.kitaylegal.com Editor’s Choice Package 6,145 USD- Only One Available Main front cover image & headl ine 4 page edi torial 2 Bespoke trophies 1 Wal l plaque Personal ized digi tal logo Personal ized digi tal cer t i f icate 8-page digi tal brochure 100 high qual i ty copies of your 8-page brochure Web ar t ic le l ive on the New World Repor t homepage
Packages Standalone Items Bespoke trophy: 395 USD Wal l plaque: 395 USD Personal ized digi tal logo: 300 USD Personal ized digi tal cer t i f icate: 300 USD
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