2017 Canadian Enterprise Awards

, The Group of Gold Line (GL) is a Canadian group of companies specializing in the research, development, marketing and worldwide distribution of telecommunication solutions and technology products through four lines of business: Telephony, Web2Print, WebTV and Business Solutions. FredMissaghi, VP of Sales andMarketing tells us more. Best Global Telecom Solutions Provider 2017 Founded in 1991, GL is today the largest provider of prepaid long distance products and services in North America, selling over 300 million minutes of long distance calling per month. GL is also the world’s largest provider of multicultural IPTV programming and operates the world’s largest multicultural ad exchange. The firm also offers hosting services through its state of the art data centre in its head offices in Markham, Ontario. GL’s products are distributed at approximately 100,000 points of sale, by over 1000 resellers (GLAgents) in over 50 countries. Supporting a diverse client base consists of financial service institutions, healthcare providers, government offices, as well as retail and manufacturing services., GL’s mission is to connect people and bring them closer to their family, business, culture and language through innovative, unique and competitive technology-based products and services. Fred outlines how the firm marks itself out as the best possible option for this wide variety of clients in order to achieve this. “At GL, our key differentiator is in the way we address our client issues, and rally all our resources and expertise to resolve them. Also, the diversity of our client base means that each client comes to us with a specific set of requirements to be met, and served – it also drives the need for us to adopt some common language and processes to enable us to identify and address issues. “Alongside this, we draw on a vast wealth of experience which makes us uniquely placed to meet the needs of our clients. Our technical teams have engineered our infrastructure to the highest level of redundancy and reliability. The company’s industry standing places us in a very unique position to offer carrier level service without carrier level complexity in service delivery. We have reached an operating level of STB17006 Company: Group of Gold Line Contact: Fred Missaghi Contact Email: fred@groupofgl. com Address: 300 Allstate Parkway, Markham, Orlando, L3R 0P2, Canada Phone: 001 416 473 0002 99.999% reliability, giving us one of the highest ratings in the industry, providing our customers and partners a high level of confidence and trust.” This experience comes from GL’s staff, all of whom are committed to excellence and driven by success. Fred explains what the firm looks for when seeking new employees to help it build upon its current success. “At Gold Line, we value cultural diversity and individual contributions, and welcome creativity, innovation and technical expertise. We are always looking for driven self- starters who possess strong skills in the telecom industry, from sales and marketing, to engineering, product development and of course, multi-lingual customer support.” Ultimately, the telecommunications sector feeds on innovation. It is unrecognizable from what it was 20 years ago thanks to innovation-driven technology. Wireless devices convey voice, text and data to one another, anytime, anywhere in the world. As such, Fred is keen to emphasise in his concluding comments that the Internet of Things will play a key part in the firm’s future. “With the inevitability of the Internet of Everything, IP-based services will be more and more prevalent and become the norm in the very near future, if not already. We see ourselves ideally positioned to provide the IP backbone to services such as, e-learning, banking and IPTV. The internet of things is now a tangible reality impacting individuals and businesses alike. We see ourselves in a unique position to adapt and grow with the industry. “Overall, at Gold Line, we welcome innovative collaborations, and look forward to leveraging our strengths with those of our partners, to bring new products and services of the highest calibre to our growing client base.”