CA State Business Awards 2017

, With over 20 years experience in the market, iXsystems has become an industry leader in building innovative storage solutions and enterprise servers for a global marketplace. iXsystems leverages decades of expertise in hardware design, contributions tomany Open Source software communities, and corporate stewardship of the leading Open Source projects FreeNAS and TrueOS. We profile the firm to explore the secrets behind its success. Best Enterprise Server & Storage Solutions Provider 2017 Thousands of companies, universities, and government organizations have come to rely on iXsystems for storage, servers, and its consultative approach to doing business. Headquartered in the heart of Silicon Valley since its founding in 1996, iXsystems’ dedication to white-glove customer service, industry- leading support, and transparent technological contributions has never wavered and continues to help lay the foundation for a new era powered by open technology. In order to ensure that clients receive the very highest standards of service, iXsystems takes pride in the knowledge and experience of its staff. Account managers are trained in storage and server architecture along with the latest hardware technology. When customers require deeper knowledge of the products they will be buying, iXsystems Sales Engineers answer their questions in detail. For after-purchase support, the firm has adopted a system where each ticket is directed to a technician with specific knowledge of the issue instead of using the typical call center model. This provides greater efficiency for customer support issues and ensures the best solution is employed. iXsystems also houses the development teams for the FreeNAS and TrueNAS storage operating systems, giving it deep reserves of specialized knowledge for all aspects of software and hardware, and providing its support technicians with a wealth of resources to draw from when supporting customers. iXsystems recently launched TrueRack™, a flexible rack- scale architecture that takes the guesswork out of building a data center for hyperscale applications. It also launched its latest innovation, FreeNAS 11, the next generation of the world’s most popular Open Source software-defined storage product. FreeNAS 11 lets customers build a hyper- converged solution using commodity hardware, with its file and block support, a built-in hypervisor that supports hundreds of VMs, and Amazon S3-compatibility. This latest offering can be used as the core of small business through enterprise solutions for sharing data over file- and block-based STB17001 K Company: iXsystems Inc Address: 2490 Kruse Dr, San Jose, CA, 95131, USA Phone: 001 408 943-4100 protocols, testing and developing S3-compatible applications, and deploying VMs. FreeNAS 11 serves as the core of iXsystems’ storage offerings. Extending these powerful hyper-converged and data center solutions will remain iXsystems’ ongoing focus for years to come.